Warranty Follow-Up
What is a
Warranty Follow-Up?
Warranty follow-up consists of ensuring that the conditions of your roof warranty are respected throughout its duration. IAI Experts acts as your technical representative to document the condition of the roof, identify the deficiencies covered, recall the obligations of the contractor or manufacturer... and assert your rights in the event of a problem.
Do I need a Warranty Follow-Up?
Yes, if you have a roof under warranty - whether it is new, revised or covered by a manufacturer or installer. Many warranties become invalid if inspections are not done, if defects are not reported in time, or if maintenance is neglected. IAI Experts ensures that nothing escapes you and that your rights are fully respected.
The Benefits of a Warranty Follow-Up
Protect Your Investment
You prevent defects or defects from going unnoticed and becoming your responsibility once the warranty expires.
Preserve the Validity of Your Guarantee
Our regular inspections and reports help you meet the manufacturer's conditions, avoiding any cancellation of coverage.
Respond Quickly in Case of Problems
Active follow-up allows you to act in the right time to assert your rights without legal complications.
Avoid Unexpected Fees
If a repair is covered, it must be taken care of. Warranty follow-up saves you from paying for work that others should take on.
How does Warranty Tracking Work?
Verification of the current warranty
We analyze the warranty documents to identify your rights, the clauses to be respected and the critical deadlines.
Inspection and documentation
Our experts carry out a rigorous inspection of the roof to verify the conformity of the work, detect any deficiencies and document the current state of the system.
Communication with the manufacturer or contractor
We act as an intermediary to report any covered problems, request corrections or validate support.
Patch follow-up and file update
We follow up until complete resolution, and update your file to keep a clear record of all exchanges and actions carried out.
Make Sure You're Warranty Doesn't Go to Waste.
Entrust management to IAI Experts and make sure you're protected.
FAQ
Discover the answers to frequently asked questions about our Warranty Tracking service
You risk losing your rights in case of a problem. Manufacturers often require regular inspections or documented maintenance to honor their warranty.
Yes. We contact the parties concerned, send the necessary reports and follow up until the problem is resolved.
In theory yes, but without technical expertise, it is difficult to identify problems in time or to communicate effectively with suppliers. By entrusting us with the follow-up, you save time... and efficiency.